Tree roots
Roots find tiny cracks in older clay or concrete side sewers, then grow until they block the line.
Sewage in your home is a health hazard, not just a mess. It carries bacteria, viruses and parasites that can make your family sick. Our emergency sewage cleanup crews wear full protective gear, remove contaminated water and materials, disinfect every surface, and dry the area. We respond 24 hours a day with same day service across Kirkland, WA. If you need sewage cleanup near me right now, please keep everyone out of the area and call.
Your health comes first. These steps keep everyone safe until we arrive.
Keep everyone out, especially children, pets, older adults and anyone with a weak immune system.
Stop using water in the house. Every flush or shower adds to the backup.
Turn off the HVAC so it does not pull contaminated air through the house.
Do not touch sewage or soaked items without rubber gloves and boots.
Open windows in the affected area if you can reach them without walking through sewage.
Call your sewer provider if the backup may come from the city main. In Kirkland, that is usually City of Kirkland Public Works, or Northshore Utility District in parts of north Kirkland.
Please do not try to clean sewage yourself. Household cleaners and a mop do not kill everything in sewage, and wet drywall and carpet keep spreading bacteria. Professional cleanup protects your family's health.
Roots find tiny cracks in older clay or concrete side sewers, then grow until they block the line.
Cooking grease and wipes build up into thick clogs in the main line.
In big storms, extra water can overload sewers and push water back up through low drains.
Old lines can crack, shift or sag, so waste collects instead of flowing out.
Basement floor drains and lower-level toilets are the first place backups show up.
Less often, the clog is in the public sewer main, not your line.
In most Washington cities, the homeowner owns the side sewer from the house to the public main. Who pays depends on where the clog is.
| Where the problem is | Usually responsible | Who to call |
|---|---|---|
| Inside your house drains | Homeowner | A plumber, then us for cleanup |
| Your side sewer, house to street | Homeowner | A sewer contractor, then us |
| The public sewer main | The city or sewer district | City of Kirkland or Northshore Utility District |
| Cleanup inside your home | Homeowner, often with insurance help | Us, 24 hours a day |
Insurance tip: Many homeowners policies only cover sewer backup with a special water backup endorsement. Check your policy, and see our insurance claim help page.
Sewage is Category 3 water, the most contaminated type. The rules for what can be saved are strict, because your family's health depends on it.
Carpet and pad, drywall and insulation that got wet, particle board furniture, mattresses, upholstered items, and cardboard boxes. These soak up sewage and cannot be cleaned safely.
Hard, non-porous items like tile, sealed concrete, metal, glass and solid wood furniture can often be cleaned and disinfected.
Valuable items like family photos, important papers or heirlooms may be saved by specialty cleaning. Our contents cleaning team will talk through options with you.
We cut drywall in a straight line above the wet area. That makes a clean edge for repairs later through our drywall repair service.
We seal off the affected rooms with plastic and set up air scrubbers so nothing spreads.
Pumps and extractors remove the liquid. Solid waste is removed and bagged.
Carpet, pad, lower drywall and insulation that touched sewage are removed and disposed of properly.
All remaining surfaces are scrubbed and treated with disinfectant and antimicrobial.
Structural drying until framing and subfloor are fully dry.
Odor removal, then repairs through reconstruction.
Never pour grease down the drain. Let it cool and throw it in the trash.
Only flush toilet paper. Wipes, even "flushable" ones, cause clogs.
Have your side sewer scoped by camera if your home is older or has big trees nearby.
Ask a plumber about a backwater valve for low floor drains.
Fix slow drains early. Gurgling sounds are a warning sign.
Add sewer backup coverage to your homeowners policy.
Backups often appear at lower-level toilets and floor drains first.
Independent restoration company. Not affiliated with these manufacturers.
24 hour sewage cleanup across Kirkland and these nearby cities.
It depends on how large it is and where. If sewage is in a living area, or if anyone at home is very young, elderly, pregnant or has health problems, it is safer to stay elsewhere until cleanup is done. A small, contained backup in an unused basement may let you stay in the rest of the home.
We do not recommend it. Sewage carries harmful germs, and soaked materials need to be removed and disposed of safely. Household cleaners are not enough to make porous materials safe.
If the clog is in your house or your side sewer, it is usually the homeowner's responsibility. If the public main was blocked, contact your sewer provider. Insurance may help if you have water backup coverage.
Many standard policies do not unless you added a water or sewer backup endorsement. Check your policy. We document everything to support your claim either way.
Removal and disinfection usually take one to two days. Drying takes a few more days. Rebuilding depends on how much material had to be removed.
Yes. Once all contaminated materials are removed and surfaces are disinfected and dried, the smell goes with them. Air scrubbers and odor treatment take care of what is left.
Keep everyone out of the area and call (425) 592-3603. We provide 24 hour emergency sewage cleanup across Kirkland with same day crews. Learn more about us on the homepage.
Open 24 hours, 7 days a week: (425) 592-3603