Service valves
The isolation valves under the unit, used for flushing, can leak from caps or worn seals.
Rinnai tankless heaters hang on the wall, often inside a garage, closet or utility room that backs onto finished living space. When one leaks, water can run down and behind the drywall before you ever see a puddle. Our emergency Rinnai leak cleanup team finds where the water went, dries the wall cavity and floor, and documents it for your insurance. We answer 24 hours a day and send a same day crew across Kirkland, WA.
Independent restoration company. Not affiliated with, endorsed by or an authorized service provider for Rinnai. We clean up water damage; we do not repair or install water heaters.
Condensing Rinnai models make a small, steady amount of water while heating. It should flow through a condensate line to a drain. That is normal. Water dripping from the unit itself, its valves, or onto the wall or floor is not. If you are unsure, turn off the water and power to the unit, put a towel under it, and call us. Our leak detection tools check the wall behind it.
The isolation valves under the unit, used for flushing, can leak from caps or worn seals.
It may release water if pressure or temperature spikes, or if the valve is worn.
A clogged, kinked or disconnected line spills water near the unit.
Scale and age can lead to internal leaks that drip from the bottom of the cabinet.
Poorly sloped vent pipes can drip condensation back toward the unit or wall.
Fittings where pipes enter the wall can leak into the cavity behind the heater.
| Tank water heater | Rinnai tankless | |
|---|---|---|
| Water released | Can dump 40 to 80 gallons | Smaller, slower leaks |
| Where it goes | Floor around the base | Down the wall and inside the wall cavity |
| How you notice | Big puddle | Stains, swelling baseboards, musty smell |
| Biggest risk | Flooded room | Hidden rot and mold inside the wall |
| Cleanup focus | Floor extraction and drying | Wall cavity and subfloor drying |
Over time, minerals in water build up as scale inside the heat exchanger. Scale makes the unit work harder and can stress its parts.
Water on the Eastside is generally on the soft side, so scale builds slower than in many parts of the country. Rinnai still recommends periodic flushing. Your installer can tell you how often for your model and water.
Flushing uses the service valves under the unit. If they are not closed and capped properly afterward, they can drip. That is one of the most common small leaks we find.
On condensing models, make sure the condensate line drains freely and is not blocked by debris or kinked behind a cabinet.
We dry wall cavities through small holes instead of tearing out large sections. If drywall is soft, our drywall repair team replaces it.
We trace water from the unit, down the wall and under the floor with meters and thermal imaging.
Floors and any nearby carpet are extracted.
Tiny holes at the base of the wall let us dry the cavity without big demolition.
Air movers, wall cavity drying and dehumidifiers run until readings hit the goal.
We note where the leak came from for your installer and insurer.
Small access holes and any damaged drywall are repaired.
Independent restoration company. Not affiliated with these manufacturers.
Same day cleanup across Kirkland and nearby Eastside cities.
Common causes are loose or worn service valve caps, a relief valve releasing water, a blocked condensate line, or an internal heat exchanger leak. A licensed installer can confirm the cause.
Yes, on condensing models. A small, steady flow into a drain is normal. Water dripping from the unit or onto the wall or floor is not.
Yes. Water can run down the back of the unit or from pipe connections into the wall cavity. Look for stains, swollen baseboards or a musty smell near the unit.
They usually release less water at once, but small leaks can go unnoticed longer and cause hidden damage inside walls.
It depends on your model and water. Rinnai and your installer can give you the right schedule. Make sure service valves are closed and capped after each flush.
No. We clean up and repair water damage. A licensed plumber or Rinnai-trained installer services the heater.
Call (425) 592-3603 for 24 hour Rinnai tankless leak cleanup in Kirkland. See all brands we cover or our homepage.
Open 24 hours, 7 days a week: (425) 592-3603