Upstairs washers
Supply hoses burst and drain pans overflow on top floors.
Redmond has grown fast. Downtown Redmond and Overlake now have rows of three-story townhomes and apartments, while Education Hill and Grass Lawn still have plenty of 1970s and 80s homes. Many Redmond residents also work from home, so a leak can reach a home office full of equipment. Our emergency crews answer 24 hours a day and reach Redmond the same day from Kirkland, just over the hill on NE 85th Street.
In a three-story townhome, the washer is often on the top floor, over bedrooms, the kitchen and the garage. A broken hose can send water down through two floors before anyone notices. Shut off the washer valves, then call us. We check every level. See appliance leak cleanup and ceiling water damage.
Supply hoses burst and drain pans overflow on top floors.
Townhome heaters often sit inside living space, not in a garage.
Leaks from above show up first as stains in the garage.
Computers, papers and furniture sit in the path of water.
Aging supply lines and fittings in 1970s homes.
Low areas near the Sammamish River and Bear Creek can get wet in big storms.
| Area | Common property | Service that helps |
|---|---|---|
| Downtown Redmond | Townhomes and apartments | Appliance leak cleanup |
| Overlake | Apartments, condos and offices | Condo water damage |
| Education Hill | 1970s and 80s two-story homes | Water heater leak cleanup |
| Grass Lawn and Idylwood | Split-levels and ramblers | Wet carpet drying |
| Low areas near the river | Homes and businesses | Storm and flood damage |
A lot of Redmond homes have a full office setup. Water and electronics do not mix, so act fast but safely.
Turn off power at the panel before touching wet equipment. Do not plug wet devices back in.
Lift laptops, drives and papers to a dry room. Leave anything soaked where it is.
We dry the room, list damaged items for insurance and can pack out contents for cleaning. See contents pack-out.
If your employer owns the equipment, tell them right away. They may have their own process.
Replace rubber washer hoses with braided steel.
Make sure the washer sits in a drain pan that drains somewhere.
Put a leak sensor under the washer, water heater and sinks.
Know where your unit's main shut-off is.
Read your HOA rules so you know who covers what.
Never run the washer or dishwasher while you are away from home.
We help you stop the water fast.
A short drive from Kirkland.
Top floor to garage, ceilings and walls.
Water removed, drying set on every wet level.
Until everything is dry.
Ceilings, drywall and floors restored.
Independent restoration company. Not affiliated with these manufacturers.
We also serve the areas around Redmond.
In townhomes, the garage is often below a kitchen, bathroom or laundry. A leak upstairs shows up first on the garage ceiling.
Some items can be cleaned and tested by electronics specialists. We list everything for insurance and help move items out.
It depends on your HOA rules and policies. Generally, owners cover inside their unit. We document everything for both. This is not legal advice.
Usually the same day, often within a couple of hours.
Yes, plus Downtown Redmond, Grass Lawn, Idylwood and the rest of Redmond.
Most homes dry in 3 to 5 days. Multi-level leaks may take a little longer.
Call (425) 592-3603 for 24 hour water damage help in Redmond. See all service areas or our homepage.
Open 24 hours, 7 days a week: (425) 592-3603