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Condo and HOA Water Damage in Kirkland, WA: 24 Hour Help

In a condo or apartment building, water does not stay in one unit. A washer hose or toilet supply line upstairs can soak ceilings, walls and floors in two or three homes below and beside it. Our condo water damage team responds 24 hours a day, dries every affected unit, and keeps unit owners, HOA boards, property managers and insurers informed with one clear set of records. Same day service is available across Kirkland, WA.

Call (425) 592-3603Get condo water help
  • Multi-unit drying
  • Owners, boards and managers
  • Shared documentation
  • 24 hour response
Condo building cross-section where a leak in one unit spreads to the units below
Every unit dried,
everyone informed
Water coming from next door or above?

What to do in a condo water emergency

  1. Find the source unit

    Knock on the door above or beside you. If no one answers, call building management or the HOA.

  2. Stop the water

    The source unit shuts off its fixture or unit valve. Building staff may need to shut a riser.

  3. Protect your belongings

    Move items away, cover furniture and catch drips in buckets.

  4. Photograph everything

    Take photos of water, stains and damage in your unit, with timestamps.

  5. Notify everyone

    Tell the HOA or property manager and your own insurance agent.

  6. Call us

    We can assess every affected unit, not just yours, and start drying the same day.

Who covers what?

Master policy vs your unit policy

Every association is different. Your declaration, bylaws and insurance policies decide the details. This is how it often works in Washington condos.

Master policy vs your unit policy
Part of the buildingUsually covered byNotes
Roof, exterior walls, shared pipes and common areasHOA master policyRepairs managed by the board or manager
Walls, floors and ceilings inside your unitDepends on your documentsSome master policies cover "bare walls," others more
Upgrades you made (flooring, cabinets)Your HO-6 unit policyCheck your coverage limits
Your belongingsYour HO-6 unit policyClothes, furniture, electronics
The master policy deductibleOften assessed to the unit that caused the lossHO-6 loss assessment coverage can help

Not legal advice: We are not attorneys. For questions about responsibility, check your association's governing documents and talk to your insurance agent. We provide the documentation everyone needs. See insurance claim help.

Common sources

Where condo leaks usually start

Washers and dishwashers

In-unit laundry and kitchen appliances are top causes of unit-to-unit leaks. See appliance leaks.

Toilets and showers

Overflows and failed shower pans leak into the unit below. See toilet overflow.

Water heaters

Closet water heaters can leak through the floor into the ceiling below.

Shared risers and stacks

Main supply and drain lines inside walls serve several units at once.

Roofs and decks

Top-floor units and those under decks can get water from outside.

Windows and siding

Wind-driven rain can enter around windows and run inside walls.

How we coordinate

Restoring several units without the chaos

A multi-unit leak can involve three owners, a board, a manager and several insurance companies. Our job is to keep the drying on track while everyone sorts out the details.

One moisture map for the whole leak

We map moisture in every affected unit and the walls and floors between them. Everyone sees the same picture. See water damage inspection.

Drying in every unit, at once

Water in shared walls has to be dried from both sides. We set up drying in each affected unit so one slow unit does not keep the others wet.

Clear communication

Owners, the board and the property manager get the same updates, photos and readings. No one is left guessing.

Respecting each home

We schedule access with each resident, protect floors and belongings, and keep noise and dust to a minimum in shared hallways.

Kirkland condos

Condo communities we serve across Kirkland

Totem Lake
Newer mid-rise and mixed-use buildings in Totem Lake with stacked units and in-unit laundry.
Juanita and Kingsgate
Garden-style condos and townhomes in Juanita and Kingsgate, many with older plumbing.
Downtown and the waterfront
Condos in Moss Bay and along Lakeview, where high-end finishes need careful drying.
Prevention for owners

Simple ways condo owners can prevent leaks

  • Replace washer and toilet supply lines with braided steel.

  • Put leak sensors under the water heater, washer, dishwasher and sinks.

  • Know where your unit's water shut-off valve is.

  • Turn off the washer supply when you travel.

  • Report drips or stains to the HOA right away.

  • Ask your agent about loss assessment coverage on your HO-6 policy.

Brands

Appliances behind most condo leaks

In-unit appliances and fixtures from these brands cause many of the multi-unit leaks we handle.

View all 25 brands

Independent restoration company. Not affiliated with these manufacturers.

Service areas

Condo water damage help near you

24 hour multi-unit response across Kirkland and nearby Eastside cities.

View all service areas
Related services

Services condo owners use most

View all 25 services
Helpful guides

Guides about condo and hoa water damage

Read all water damage guides
FAQs

Condo water damage questions

Who is responsible for water damage in a condo?

It depends on where the leak started, what was damaged, and your association's governing documents. Often the HOA master policy covers the building structure and common areas, while each owner's HO-6 policy covers interior improvements and belongings.

Does the HOA pay for water damage from the unit above?

Sometimes. The master policy may cover part of the building damage, but the deductible may be charged to the owner of the unit where the leak started. Each situation is different.

What should I do if water is leaking from the unit above?

Contact the upstairs owner or building management right away to stop the water, protect your belongings, take photos, and call your insurance agent. We can start drying your unit the same day.

What is loss assessment coverage?

It is part of many HO-6 condo policies. It can help pay your share of an HOA assessment or deductible after a covered loss. Ask your agent how much you have.

Can you work in several units at once?

Yes. We dry all affected units together, since water in shared walls and floors needs to be dried from both sides.

Do you work directly with property managers?

Yes. We coordinate access, share updates and provide documentation for boards, managers and every insurer involved.

Read our water damage blogAsk us a question
Available 24 hours

Leak between units? We handle every side of it.

Call (425) 592-3603 for 24 hour condo water damage help in Kirkland. We dry every affected unit and keep everyone informed. Learn more on our homepage.

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